The Insafe network of helplines collects data about the types of calls received and this is analysed every three months in order to look at possible trends and emerging issues. Since April 2023, helplines have been using an updated set of categories to log contacts against. The new categories were agreed upon following extensive consultation and discussion with the helpline network. The work was led by a helpline working group who spent considerable time determining the changes that needed to be made.
Within the European network of Safer Internet Centres, national awareness centres focus on raising awareness and understanding of safer internet issues and emerging trends. They run campaigns to empower children, young people, parents, carers and teachers with the skills, knowledge and strategies to stay safe online and take advantage of the opportunities that the internet and mobile technologies provide.
The network also works extensively with other stakeholders, such as the research community, industry and other NGOs, to extend the reach of key messages and awareness-raising actions.
On this page, you'll find a selection of articles corresponding to awareness-raising work.
To find contact details for your national awareness centre, visit your Safer Internet Centre profile page.
It’s September, which means it’s once again time to go back to school for pupils, as well as teachers and educators. To kick off the school year that has just started, Better Internet for Kids (BIK) has decided to focus on empowering youth with the skills they need to safely navigate the digital world, and be able to recognise both the opportunities and the challenges it poses.
Today, 28 September 2023, we celebrate the International Day for Universal Access to Information. This day serves as a reminder of the fundamental human right to access information and highlights its critical role in fostering transparency, accountability, and informed decision-making.
The holidays are now officially over. As a parent or carer, are you worried about how to cope with your children’s everyday school life? The Austrian Safer Internet Centre (SIC) shows you how to make your life easier and learning fun with apps.
Youth participation was the key to success when the Swedish Safer Internet Centre (SIC) recently arranged a seminar at Almedalen Week on the isle of Gotland. High school student Huda Omar, who was also the moderator of the seminar, said it is important to give children and youth real and concrete opportunities to be involved.
The Italian Safer Internet Centre (SIC) recently organised an event at the Ministry of Education to kick off the new school year, packed with webinars and other activities for young people.
In order to contribute to the fight against hate speech, the BEE SECURE initiative ran the #NOHATEONLINE campaign to raise awareness during the 2022-2023 school year.
As summer comes to an end, millions of children around the world return to their classrooms, ready to dive back into traditional school subjects like math, history, literature and science. Yet, one piece that is often missing from their curriculum is digital education. Even though digital technology has long been an indispensable aspect of most students’ lives, online safety online safety remains a scarce topic in many schools worldwide.
Now that it's September and it's time to go #Back2School, we want to highlight the resources and activities provided by the Insafe network of Safer Internet Centres (SICs) for this season.
Whether it’s because of siblings or parents, or whether it’s a result of them starting school, children nowadays first come across the internet and mobile phones at an increasingly earlier age. But when is it an appropriate time for a child to get their first mobile phone?
Want to find out more about Safer Internet Centre (SIC) services and resources in your country?
Check out your SIC profile page to connect with national resources and sources of support, providing awareness raising, helpline, hotline and youth participation services.